Return and Refund

Return & Refund Policy | StoreName

Return & Refund Policy

We want you to love what you bought. If something isn't right, we’re here to help make it right.

7-Day Window

Enjoy a hassle-free 7-day window to return or exchange your items.

Free Returns

We provide pre-paid return shipping labels for all domestic orders.

Fast Refunds

Refunds are processed within 3–5 business days after inspection.

How to Return an Item

1

Submit Request

Click "Start Return" below and enter your order details in the popup.

2

Print Shipping Label

Receive your auto-generated return label directly via WhatsApp chat.

3

Package & Drop Off

Pack items in original condition and drop the package at any carrier location.

4

Get Refunded

Once we inspect the return, your refund is credited automatically!

Frequently Asked Questions

Items must be unused, unworn, and in the same condition that you received them. They must also be in the original packaging with all tags attached. Final sale items and digital downloads are non-refundable.

Once your return is received and inspected, we will send you an email notification. Approved refunds are processed back to your original payment method within 3–5 business days.

Yes! During the return process, select "Exchange" instead of "Refund" and choose your desired replacement size or color. If the item is in stock, we'll ship it out as soon as the return is scanned in transit.

Domestic returns are 100% free! We cover return shipping costs. However, for international orders, customers are responsible for paying international return shipping fees and duty taxes.

If you receive a damaged or incorrect item, please fill out our return request modal with photos/details, and our admin team will assist you via WhatsApp immediately.

Ready to start your return?

Click below to open the return form and chat directly with our Admin Support team on WhatsApp.

Contact General Support

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